Jun 30, 2022 | COVID-19, Investment Funds, Regulatory Compliance
On June 13, 2022, the Independent Evaluation of the Ombudsman for Banking Services and Investments (OBSI) [investments mandate] was released. In accordance with its Terms of Reference and a Memorandum of Understanding between the Canadian Securities Administrators...
May 31, 2022 | Investment Funds, Regulatory Compliance
The Canadian Securities Administrators (CSA) has taken one step closer to realizing on its recommendations to consolidate the two existing self-regulatory organizations (SROs), IIROC and the MFDA, into a single SRO (New SRO) in CSA Staff Notice and Request for Comment...
Nov 30, 2021 | Investment Funds, Regulatory Compliance
Professor Poonam Puri has been appointed by the board of The Ombudsman for Banking Services and Investments (OBSI) to undertake an independent evaluation of OBSI’s operations. As the evaluation includes input from stakeholders, two requests for comment have been...
Aug 31, 2021 | Investment Funds, Regulatory Compliance
The Department of Finance Canada released a consultation paper on July 16 relating to the complaint handling process used by consumers for banking services and products. The consultation document follows a review of the process and Canada’s external complaint handling...