Effective August 1, 2014, all registered dealers and advisers (outside of Québec) will be required to use the Ombudsman for Banking Services and Investments (OBSI) as their independent dispute resolution services provider.

Click the link to access our nutshell outlining the important dates and recommended next steps. > > Nutshell Dispute Resolution EN May 30, 2014 (00052175)

Cliquez ici pour la version française. >> Exigences en matière de services de règlement des différends pour les courtiers et conseillers